Reason 1: When trying to reinstall the software, Legacy software is opened. Please close it and installed it again.
Reason 2: ToupLite software does not support windows XP and windows VISTA system. Please use windows 7 or above when trying to install ToupLite. ToupView software could support XP (32bit) and windows vista, 7, 8, 10 (32bit and 64bit).
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