The frame rate specified in the catalog is the fastest one that could be achieved. The following reasons may result in the results that the actual frame rate is slower than the one specified in the catalog.
1) Exposure time is long. The frame rate is determined by two factors: output speed and the exposure time. Exposure time determines how fast the sensor generate one image. Output speed determines how fast the image could be transferred to computers. If the exposure time is A (in ms units), the frame rate will be the slower one between the frame rate specified in catalog and frame rate calculated by exposure time, which is 1000/A. If the exposure time is the reason why the frame rate is not fast as expected, you can decrease the exposure time to achieve faster frame rate. If the brightness is not enough, you can adjust the gain settings.
2) Wrong bit depth settings. For cameras which has bit depth settings higher than 8bit, selecting bit depth more than 8bit may result in slower frame rate. The frame rate specified in catalog is based on the frame rate in 8bit mode.
3) If the exposure time and bit depth is not the reason, please check the frame speed level setting and make sure it is at the right position. Even the rightest one is the fastest one, set it to the left level may increase the frame rate if this problem is a performance problem.
Contact